Your home is our mission

We had a very disappointing experience selling our home with The Cascade Team. We loved our home and had invested significantly in remodeling it to maximize its value before listing. The care we put into preparing for this sale made the experience that followed all the more frustrating. During our transaction, a square footage discrepancy in our listing became a central issue during the buyer's appraisal and materially affected our negotiations, which ultimately concluded with a significant reduction in our sale price. What disappointed us most was not simply that a discrepancy occurred. Differences between listed and appraised square footage can happen in real estate, as The Cascade Team told us repeatedly after the fact. Our concern was that despite multiple written exchanges, we were never given a clear and consistent explanation of how the square footage used in our listing was determined, nor did the brokerage acknowledge any responsibility for the outcome. If a brokerage asks a client to approve a specific square footage figure that it has chosen to include in a listing, and that figure differs from the home's historical records, it should be able to explain the factual basis for that figure and stand behind the information it presents. When questions later arose about the figure, we expected accountability and clear answers. Instead, we were repeatedly told that different sources routinely produce different square footage measurements and that, because we had approved the listing, we shared responsibility for the figure. Selling a home is one of the largest financial transactions most people will ever undertake. We expected accuracy, transparency, and accountability when questions arose. Instead, we repeatedly received generalized explanations about why square footage measurements can differ rather than a clear explanation of how our home's listed square footage had been determined. Based on our experience, we cannot recommend The Cascade Team.

Absolutely excellent to work with. I had no idea buying and then selling a home could be so quick and easy. Very communicative, knowledgeable, and friendly.

We had a great experience working with Cary and Keenan.

We were very pleased with Cary and his team on our home sale. Highly professional, great expertise, and really on top of regular and timely communication all along the way. We'll certainly recommend him to others!

A great team to work with. Keenan & Cary answered every question we had & made the process of selling our home very easy.

Cary and team did a tremendous job helping us sell our Trossachs home in a challenging market. Cary has a great understanding of the market and was very responsive throughout the entire process. We highly recommend Cary and his team.